Owner Update (4/6/20)

Courtesy of Your Management Team
Good morning. As you may be aware, administrative staff is working on a skeleton crew, but mainly performing all functions via Telework as per social distancing guidelines. However, we are still here for you via email or telephone:
  • Pass Requests-passes@shipyardhhi.com or communications@shipyardhhi.com or (843) 785-3310. All calls are currently forwarded to mobile emergency phones and will be answered Monday-Friday from 8am-4pm. After those hours, or on weekends, please call (843) 785-4776 (Parkway) or (843) 785-3776 (Pope).
  • Administrative Concerns/Questions-
  • Sally Warren – swarren@shipyardhhi.com
  • Meredith Elmore – melmore@shipyardhhi.com
  • Security Concerns/Questions-
  • Lawrence Alexander – lalexander@shipyardhhi.com
  • Kyle Tavino – ktavino@shipyardhhi.com
Hopefully you have been finding our e-blasts helpful, and please know that we will continue to keep you updated as new information regarding COVID-19 becomes available. In the interim, please note that we have:
  • Acted in accordance with all related guidelines as per Governor Henry McMaster and Town government.
  • Notified all rental/timeshare companies that we will not issue any short term rental passes until further notice.
  • Advised all owners or long term renters calling/emailing pass requests in from designated hotspot areas that they must self-quarantine for 14 days upon arrival, and informed them that they will not be able to park at the beach.
  • Continued to ensure that we have all workstations/posts/common areas cleaned professionally twice weekly.
  • Issued personal protective equipment (PPE) to all employees in efforts to ensure their safety.
As far as what’s been going on related to property maintenance/operations, the following are recently completed and upcoming projects:
  • J&S has finished the paving and the striping for the entrance and the circle.
  • MAJ should be doing the paving of the bike path next week.
  • Work may begin on the bridge on Valencia next week, as the contractor is almost ready to begin.
Please note the operational updates for SPOA’s commercial partners:
  • Hilton Head Health-Closed until further notice.
  • Shipyard Golf-Operational with revised social distancing guidelines and limited to-go food service.
  • Sonesta Resort-Closed through May.
  • Van Der Meer Tennis-Operational with limited play hours. Call (843) 686-8804 for details.
Attached is an updated list of area restaurants offering to-go or delivery services. Please try to support local restaurants! Please note that we are not currently charging any gate fees for restaurant, grocery, pharmacy, or other medical supply delivery companies during this stay-at-home period.
We are here if you need us, and we sincerely hope you all stay safe and well informed. Thanks for your patience and everything you have done to cooperate with us during this trying time.
Best,
Your Shipyard Management Team
-Sally, Meredith, & Alexander