**URGENT** Welcome Center Hours

Welcome Center Hours of Operation
*EFFECTIVE IMMEDIATELY*

Unfortunately, we are reaching out to inform you that there has been a significant impact on the staff recently due to COVID-19. This will likely result in a skeleton crew for two weeks. To keep you all safe, we have taken the following measures effective from 1/4/22 until 1/14/22:
  • The Welcome Center will be open from 8am-noon for walk-in assistance. The Welcome Center staff will also be available from 12:30pm-4pm by appointment only. Weekend availability in the Welcome Center will also be by appointment only. When visiting the Welcome Center, we ask that you help us limit in-person traffic to three (3) guests at a time.
  • If you need to make an appointment, please email communications@shipyardhhi.com or call (843) 785-3310 ext. 1001.
  • Dispatch/Visitor’s Lane will be open from 12:30pm-4pm on Tuesday through Friday and 12pm-4pm on Saturday and Sunday during this time period
  • Masking is now required for all staff members. For guests it is strongly encouraged when visiting the Welcome Center.
  • As you may be aware, decal renewal season is well underway. However, we realize that the schedule changes noted above may impact your ability to complete the process. To that end, we will extend the grace period for owner decal renewals until January 31st.
We are sorry for any inconvenience this may cause, but we want to be proactive and keep everyone as safe and healthy as possible.  Other area businesses are also experiencing similar challenges. Therefore, we encourage you to exercise caution not only at our office, but in other locations. We will keep everyone updated through email blasts, social media posts, and posts on the website. In the interim, we are available by email or phone if you need us. Thanks for your patience and understanding as we try to work around these challenges with the staff we have available.
With Appreciation,
Meredith Elmore, DM, CMCA
General Manager
10 Shipyard Drive
Hilton Head Island, SC 29928
Phone: (843) 785-3310 ext. 1008